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Pay Your Bill Securely, Online.

To pay your bill, you will need to have your Account Number and Access Code (labeled below).

Pay Bill

Submit The Correct Insurance Information

As a pathology medical group practice, New England Tissue Issue relies on the referring clinician’s office to relay the correct insurance information for billing its services. In some cases, patient records may not be updated, and incorrect information is submitted. In these situations, we will send a statement to the patient requesting correct insurance information. If you received such a statement or need to submit correct insurance information to us, please choose one of the following options:


Contact Us

Call 401.214.9111 and speak to a Patient Call Center representative Monday through Friday, 8:30 a.m. to 6:30 p.m. Eastern Time.


Fax Your Information

You can fax correct insurance information to 833.706.2437. Be sure to include the following:

A copy of the front and back of the insurance ID card. If no copy of ID card is available, complete the form on the back of your statement and be sure the following information is included:

  • Name of Insurance Company
  • Subscriber’s Name
  • Subscriber’s DOB
  • Relationship to Patient
  • Member ID#
  • Group# (if applicable)
  • Claim address of Insurance Company

Be sure to include the account number, patient name and patient DOB on your fax.

Mail Your Information

Complete the back side of the billing statement with the updated insurance information or corrected address and mail to:


New England Tissue Issue, PLLC

Dept. 41822, PO Box 660811

Dallas, TX 75266-0811

Payment Arrangements

New England Tissue Issue, PLLC, understands that sometimes families are under financial hardships. For this reason, various payment arrangements are available for patients with no insurance, limited coverage, or whose insurance may not cover the tests performed. To inquire about payment arrangements, please call: 401.214.9111,  Monday through Friday, 8:30 a.m. to 6:30 p.m. Eastern Time.

Payment Plans

New England Tissue Issue partners with CarePayment to provide a zero-interest payment plan option to those who need help paying their medical bills over an extended period of time.  


What is CarePayment? 

CarePayment is an interest-free, long-term patient financing program. Our flexible program allows people to pay medical bills in affordable, monthly payments over an extended period of time. CarePayment payment plans have no interest (0.00% APR). We are neither a credit card company nor a collection agency. All patients qualify, and we do not impact your credit score. 



What are the benefits of CarePayment? 

CarePayment provides a number of benefits, including: 

  • No interest (0.00% APR) for the life of the account.  
  • Additional time to pay medical bills without incurring interest charges or being sent to collections. 
  • Easy and flexible payment plans help you seek the hospital care you need with the peace of mind you deserve. 
  • Convenient mobile-friendly payment options, including Auto Pay and our Mobile App. 


How do I enroll in CarePayment? 

There is no application for CarePayment, and all patients qualify. You may open a CarePayment account by: 

  • Asking a New England Tissue Issue representative about setting up a payment plan.

  • Your account balance will be transferred to CarePayment.  For faster service, be sure to share your email address with the New England Tissue Issue representative.

  • Once your account is transferred, you will be mailed/emailed details about the program and what your monthly payment will be. If you have further questions, please call CarePayment at 866.625.8532

  • Payments are made directly to CarePayment via their many payment options;

    • Pay Online - To make a one-time secure payment online by either credit card or checking account, please use CarePayment’s Quick Pay website.  

    • Automatic Payments - To set up automatic checking account payments or recurring credit card payments, please login or register for online services

    • Mail-In - To mail in a payment using a check or money order, please include your statement stub and mail to:

      P.O. Box 2398
      Omaha, NE 68103

    • By Phone – Carepayment offers many ways to pay by phone. 

  • Call In - To make a one-time secure payment over the phone, please call: 866.625.8532 

  • Text to Pay - To pay, please login to our member portal. You will be prompted to save your credit card information and then will be able to enroll in Text to Pay. 

  • Download the CarePayment App – Download the CarePayment App and login to your account.  

How do I learn more about CarePayment? 

You can learn more about CarePayment by visiting CarePayment’s website at or by calling CarePayment at 866.625.8532

If you have more specific billing questions regarding your account, you may also call New England Tissue Issue’s Billing Department Representative at 401.214.9111.


Financial Assistance Application

All patients are expected to pay for services rendered as ordered by their treating provider.   However, if you are unable to make payments, New England Tissue Issue offers a Financial Assistance Program.  Please complete our Financial Assistance Application to be considered.  Completed forms must be mailed with the required documentation to be considered.   If you qualified for a discount or charity program through the hospital or your provider, send proof of discount or approval.

CLICK HERE for the letter and application.