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Pay Your Bill Securely, Online.

To pay your bill, you will need to have your Account Number and Access Code (labeled below).

Pay Bill

Submit The Correct Insurance Information

As a pathology medical group practice, New England Tissue Issue relies on the referring clinician’s office to relay the correct insurance information for billing its services. In some cases, patient records may not be updated, and incorrect information is submitted. In these situations, we will send a statement to the patient requesting correct insurance information. If you received such a statement or need to submit correct insurance information to us, please choose one of the following options:


Contact Us

Call 401.214.9111 and speak to a Patient Call Center representative Monday through Friday, 8:30 a.m. to 6:30 p.m. Eastern Time.


Fax Your Information

You can fax correct insurance information to 833.706.2437. Be sure to include the following:

A copy of the front and back of the insurance ID card. If no copy of ID card is available, complete the form on the back of your statement and be sure the following information is included:

  • Name of Insurance Company
  • Subscriber’s Name
  • Subscriber’s DOB
  • Relationship to Patient
  • Member ID#
  • Group# (if applicable)
  • Claim address of Insurance Company

Be sure to include the account number, patient name and patient DOB on your fax.

Mail Your Information

Complete the back side of the billing statement with the updated insurance information or corrected address and mail to:


New England Tissue Issue, PLLC

Dept. 41822, PO Box 660811

Dallas, TX 75266-0811

Payment Arrangements

New England Tissue Issue, PLLC, understands that sometimes families are under financial hardships. For this reason, various payment arrangements are available for patients with no insurance, limited coverage, or whose insurance may not cover the tests performed. To inquire about payment arrangements, please call: 800-654-1888,  Monday through Friday, 7:30 a.m. to 5:30 p.m. Central Time.